Dunkin' - New Milford

I stopped here on a 6-hour drive had the worst Dunkin experience in my life, and I visit various Dunkin?s at least three times a week. The manager I believe, was actually the person taking care of my order. 1) they were out of 80% of donuts 2) when iasked what was left, he didn?t give a clear list so when i asked for a specific donut?s availability, he slammed my drink townon the counter (drive thru) and he said ?NO.?. He was extremely passive aggressive and quite honestly, don?t manage a restaurantif you can?t deal with customers asking for something so small as availability. I work at a restaurant and I couldn?t imaginetreating a customer this way. Also, the other reviews have said the staff are rude dont have many donuts. If donuts are a mainattraction, you shouldn?t be running out at 5pm. The coffee was good though.

My go-to Dunkin. I have one that is closer to me but I prefer to go the extra 5 minutes. Staff always greets me with a masked smile. I?ve noticed alot of negative reviews saying the staff are rude. I?ve noticed that they are only rude once a customerstarts being really difficult. I come at all times of the day and they are never rude to anyone else but customers who are rudeback. Sometimes they get my order wrong and all I have to do is ask them to remake it and they always happily do! I?ve alsonoticed that a lot of them aren?t fluent in English which may be a reason they may come out as ?rude.? Don?t let the negativecomments sway you from coming!

Bought coffee yesterday sucked told them how I wanted it and also bought a doughnut it was hard as a rock they always mess up your coffee order they are the worst one I been to.

Every time orders comes out wrong. I always order through the app and they make my coffee differently every time, then I've to wait in line again to ask them if they can make it correctly (for what I paid). Staff is very ignorant.

Very organized, clean and friendly. Staff work hard to run this place in good shape. Definitely recommend going there to have a stress-free experience.