Town & Country Restaurant - Nerang

I made a reservation for 15 people two weeks in advance and specifically requested a table with a good view for my mother's 75th birthday party, as we had many out-of-town guests.

Birthday" we wanted to make truly special. We booked a reservation at this restaurant well in advance, only to arrive and find out they had overbooked and could not accommodate our party. They offered to seat us in a cramped corner with no view and no privacy. The restaurant manager was unapologetic and offered no solutions to make up for their mistake. We were extremely disappointed and ended up having to find another place to celebrate. Terrible customer service and a complete bait and switch. Would not recommend.

I dined in the private dining area for 18 people and enjoyed the beautiful view at this restaurant.

Our waitress was nice, however totally inexperienced as she came back after we ordered to see if we wanted our entrees and mains brought out together. The food was flavourless and poorly presented. The mens entree of Calamari was small, shrivelled and dry. The mushroom ball entree was gigantic but no taste of mushrooms, flavourless. My seafood calamari, fish ( what fish), scallops were dark brown and so dry. The Brandy Alexander was pure cream with the sniff of alcohol. Plus they did not have the full meal menu and also the bar did not have its full bar menu. We are locals and it is a handy place to eat. I have previously eaten there over the years and it has been ok. With the prices they charge you expect very good food. It was a week night with only a few diners but it should not make a difference. All I ask is make it a great restaurant, its all there just not coming out of the kitchen.

Just a short drive into the Gold Coast Hinterland brings you to the Town and Country Motel in Nerang. My group was there recently just for our Christmas luncheon get together in the restauarant. A lovely 2 course Christmas meal turkey/ ham vegetables or salmon / vegetables with Christmas pudding / mini pavlovas was on special for $25.00. One could also pick from their usual lunch menu with good prices.Our meals were delicious and well presented. Friendly staff looked after our group well.Town and Country Motel is a smallish venue but nevertheless well worth considering. On main road through Nerang to interior Gold Coast. Plenty of parking. Air conditioning appreciated for a very hot day.