Pizza Hut - Mohegan Lake

We got the Tuesday deal and both of the crusts were not properly cooked

This place has really gone down hill. I haven’t had Pizza Hut in forever so I was craving it last night and decide to go with my family since passed experiences had been great, I been to this specific place 3 times and this might be my last. Is not close to me by no means so it was a little treat. So first things first, went in and place was dead, the two people working asked us if we wanted to dine in, which we did. Went in an immediately saw the place was run down, chairs were ripped and tables were dirty/sticky, some tables still had boxes/plates that weren’t picked up/cleaned. Server took his time to come to us, give us the menus. Eventually took our order, brought us bottle soda, so that was surprising, no more cups, then eventually brought paper plates, plastic forks and napkins…so I understand it’s been a while but I expected more. When our food was really it came in to go boxes, we had to move to a different table so it can accommodate our order. So I think I was already disappointed and was like well at least we have our pizza, let’s now enjoy it. I used to love their pan pizza, well it wasn’t the best, it felt undercooked and just tasted mid. We also had cheesy breadsticks which were good but the marinara sauce was gross. We had two large pizzas, two breadsticks even tho I ordered one, a pasta dish that barely had any pasta in, Alfredo sauce was not good and the quantity was ridiculous for the price they charge. We ended up paying $87 or so and honestly it was not worth it. I’m sorry Pizza Hut I really used to love you but I guess this was the last time coming in.

They forgot to put my god damn chocolate chip cookie cake in the oven and the waiter wasn’t doing anything to help out to restaurant and it was empty. don’t go here!

Horrible experience. Place is trash. Told me they deliver but then called me back saying they can’t deliver after I paid for delivery. Called the store back and I kept getting transferred to multiple people, playing phone tag. Last person I spoke to before I ended up going to the store, told me they’re gonna refund me my money and I have to call customer service. Then he lied and said Pizza Hut is closed. Horrible, won’t ever go back to Pizza Hut again.

It is my favorite meat lovers stuffed crust pizza. Crazy part is it is the exact same at Pizza Hut restaurants around the world as I have found while traveling. Love it. ? Thank you Pizza