Applebee's Grill - Minneapolis

4 out of 5 meals we were good. my man ordered a well-made burger. it was too pink on the inside. when the server was told, she apologized (not guilty) and offered to restore it. we said no thanks. But if we had more time, it would have been appropriate to have at least one manager know and maybe to let them talk to us.

A group of us went to the local applebees that I often visited. this time was a terrible experience. we went in and the hostess said it was 15 minutes. well, we had a group of 5 and there was another group before us the 7th so we waited. we waited and obviously there are short staff, because there were only 2 server, 1 hostess, 1 bar offering and a manager who should go for social skills, how to deal with the customer. the one host sat a group of 8 before us who actually came after us, but they said their name was our name patty group of 5. obviously they lied, and the hostess didn't know they weren't we, because they obviously didn't remember how we looked or counted. I went back upto asks how long after patty and she was confused. I got the manager and they were sitting the wrong group. he said we just have to wait 15 minutes. we've been around for almost 30 minutes, and we said how our fault is that they've put the wrong group on. they have more people than we are. he laughed like it was funny and was just rude with his I didn't care about you. no wonder that ther is short personal, with a manager who does not care to pay customers, why would he care about his personal. unnecessarily say we went and went to another restauran. I'm not going back.

There was a large piece of paper under the cheese on my burger, I suppose it is the type used to separate the cheese slices. very disgusting

Eating was rather disappointing. I had a lot of fried chicken bread in my waffle fruit. the cheese was cold and only congealed to the cold waffelfries. I loved this place.

Food came out subpar for 3 of us 4ppl. Mine was all cold like it sat for a while, the big mistake for my order was they brought out a half order instead of a full order of ribs, they did bring me out a second half. they did remake the cold onion rings too. The salads were not brought out for 2ppl until they were about 1/2 done eating their meal, 1 with the wrong dressing. The waitress was friendly and worked with us, but it was obvious they were short staffed. I felt bad for her.