Dairy Queen Grill Chill - Medicine Hat

Very disappointed they are completely ignore skip driver and I was waiting for 10 min for order but they didn’t tell anything VERY RUDE and DISAPPOINTING

Poor service, order completely wrong and food was lunch leftovers so burgers were cold. When I returned my food they microwaved it for a few second and was still cold so asked for new food. And staff was mad they had to remake. Won’t be back to this location!

The owner operator of this business is 10/10 customer orientated and cares about your complaints and frustrations , followed up with me and made things right with some coupons and a gift card and a hand written delivered letter , you don’t find that often anymore , businesses make mistakes but it is how they handle the end result that really matters thabks again toby

This location is my go to in Medicine Hat. The drive through staff is rarely friendly but not necessarily rude. Today the girl that took my payment didn’t acknowledge us with words at all except after I payed by debit she handed me my parfait and said your blizzard is being made. The lady that brought us the blizzard was pleasant. Unfortunately the peanut buster parfait I got looks nothing like the many other ones I’ve had in the past. When did DQ start cheaping out on ice cream? Normally the ice cream fills at least half the lid this one barely goes above the cup. Not sure this is worth $6

Have eaten here afew times. Food quality has been great.