Dunkin' - Mason

The location is beautiful, but the personal does not seem to know what they do at any time. I went through the drive thru and I asked for chocolate cake donuts and the hired said they didn't have them. I order another donut and she says we have the one I wanted. I say, give it to me and then they come back to us. get her together!

They took our order and then immediately forget. our fault waited as long as we were. there was no manager and these children had no direction. Nobody cleaned the tables or the counter. After we realized that they forgot our order, we asked for our money back. will never visit this place again.

The woman working the drive-thru today was very rude and condescending. She didn’t listen to our order and added items we didn’t request. I just asked another employee who she was, and it turns out she’s the manager. She told us to hurry up in the drive-thru and said that if we didn’t know what we wanted, we should go inside. This behavior was quite disrespectful.

The location is beautiful, but the staff does not seem to know what they do at any time. I went through the drive thru and I asked for chocolate cake donuts and the employee said they didn't.. I command another donut and she says we have the ones I wanted. I say, give me that, and then they'll come back to us. Take your act together!

Don't go in order! 730 watch a person standing in front of me, 5 people who did not work a hired person have confirmed us. the man went crazy, I waited, had to ask someone to help me, cup hot coffee took 5 more orders 5. order got his coffee I had to ask for my!