Chick-fil-a - Mantua

This is the worst chick-fil-a location. I’ve been here twice and both times it was the worst service. I waited 17 minutes just for a large fry and honey mustard. I finally got my fries and they forgot my honey mustard. The workers are unpleasant and have an attitude.

Chick fil a is always good food but the servers are all basically kids who tend to play around alot ...and this location there was never a my pleasure I thought that was every chick FIL a. They tend to forget alot with mobile orders. I always check bag anyway but u have to make sure u check with this location.

Very polite over the phone when I asked a question, was happy to help and very patient UNLIKE wingstop..

I ordered two thirty count nuggets from this location as a curbside pick up. When I got home I discovered that we only received one of the orders. I called them and asked if I could please be refunded. They said the only way to be refunded was to come all the way back .The girl on the phone said they would make the 30 count nuggets and I would be refunded. When I went to the store I again had to wait for the order to be made, even though I told them I was on the way. When I asked if I was refunded for them when they finally came out, I was told they don’t refund if I come and pick up the missing order. I wasted over an hour driving back and forth to get chicken nuggets. They have terrible customer service and wait times.

Drive thru is stupid af. Their two lanes if drive thru are not actually that one lane takes you to the drive one takes you to the exit where you sit and wait for someone to bring your stuff. So you literally block the exit while you wait. It's the worst chick Fila set up ever. Ended up hitting a cone that was literally placed in the lane you drive thru. Ridiculous worst Chick-fil-A experience I have ever had. ? update: they brought me my milkshake finally and it looked like they dropped in on the floor then scooped it back into the cup. worst ever experience never go to this location again. Plus all their staff look like it's their first day on the job. Deer caught in headlights look?