Meet Fresh - Madison Heights

Oh man. I was SO excited to come here. My daughter and I had just gotten to experience the Meet Fresh in Orlando on vacation, and I was pumped to learn there was one close to us here and bring my husband and my Mom. Unfortunately, it was a very disappointing experience. The dessert my daughter wanted, is “seasonal” so we couldn’t get that (it’s just strawberry milk shaved ice) and they were out of several things that made ordering almost impossible. The two young men working behind the counter were obviously very young, and while they weren’t rude, one was out of view while the other took your order and they were laughing to each other while taking our order. And it just made us feel uncomfortable. Very unprofessional. The tables were disgusting. Luckily I had my own wipes with me because they had NO napkins and NO paper towel. They literally had toilet paper and that was it. We saw it behind the counter and there was a roll of it sitting on a table as well (see photo). There was also trash left all over some of the other tables as well. We came here for my birthday today and like I said, I had been so excited to come after 2 great experiences in Orlando this week. I hope that management can see these reviews and make some extremely necessary changes because like many others, we don’t want to come back after tonight.

I generally like Meet Fresh but I feel like this location is always in shambles recently.I ordered a Fresh Milk Black Tea and it was watery and overly sweet. The time it takes to receive your order varies as well.The bathroom is closed a lot and I am not sure what the store hours actually are. Google said they closed at 9:30pm on Saturdays and Yelp/employee said 9pm. I think their door said 10 or 11pm.

This is easily the worst Meet Fresh location I've been to. I really don't know what's up with this place maybe management just doesn't care? Just peek over the front counter. The floors, work surfaces, and appliances behind the counter are all absolutely filthy. They also didn't have any napkins available for use. Instead, they had a roll of toilet paper as an alternative.The drinks were just as bad as the cleanliness. I've been here three times. The first time, they gave me the wrong drink I ordered a purple rice drink, but they gave me a taro black tea. It was very strange how they could have screwed this up because I was the only customer at the time. Unfortunately, I didn't catch this until I was already half way home. Note: I've gotten the purple rice drink at several locations in California and they were totally different than the one from here. The second time, the boba was so overdone it melded into a huge ball at the bottom of my drink. The 3rd time this past weekend (Oolong MT, half sugar and ice), the boba texture was better maybe only slightly overcooked this time, but the drink was was terrible. Instead of HFCS or sugar syrup, this Meet Fresh uses some kind of fruity, lychee like syrup to sweeten drinks. This completely eliminates any semblance of tea or milk in your drink. This location also always seems to be out of stuff. The person ahead of me ordered taro in their dessert and they said they were out. My first order choice was Jin Xuan Oolong and they were out. The previous time I went they are out of Taro Balls. The only saving grace was that they had a promotion for free taro balls with any purchase this month. The texture and chewiness of these were consistent with other locations. Still it doesn't make up for how bad the drinks are. I won't be coming here again.

I don't know what happened to this place these couple years. I waited for 15min to find out they forgot my order. When I went check, I can see the employees complaining with each other and arguing in the kitchen. After waiting for another 5min, this is what a get. The almond soup looks oily and disgusting. Can't believe I paid $10 for this. Thanks for reminding me why I haven't been back for almost a year.

We had the taro signature shaved ice bowl, a bubble tea (half sweet), and a grass jelly bubble tea (half sweet). We thought the shaved ice was great and reminded us of the taro mochi in Taiwan but the bubble tea were just okay. We would've given a higher rating except the bathroom was filthy and out of soap and paper towels. Seeing the state of the bathroom made me wonder about the state of the kitchen and for that reason alone I wouldn't go back any time soon.