Fondue House - Luzern

Large menu, many different variations of fondue and raclette. everything was excellent! amazing view from the balcony, very friendly staff. it is a bit sad that the restaurant was completely empty, but the summer is not a fondue season: happy again!

We really enjoyed this place. we have 2 different cheese fondues and both were great! we also have a chocolate fondue. there are so many different things they give them to immerse themselves in the cheese and chocolate. if they are lucern in the city, I really recommend giving this place a try.

It is expensive, but it is a good experience to eat cheesefondue. not bad to try it and her chili oil sooo well.

We are on a 30 day trip all over Europe. We spent 2 nights in Lucerne and of course the tradition is to eat Swiss Fondue. The staff is extremely rude to the customers. Our waiter would snatch the menu from our hands, make smart remarks regarding how we eat the fondue, take your fork from your hand and demonstrate how to eat the fondue and then throw it on your plate. When I took a picture of the food, the waiter would look at us and shake his head and say you need to not play with your phone and eat . The fondue itself is expensive, which is typical in Switzerland. However, the fondue was bland and tasteless. The salad and dessert that come with a meal is mediocre at best. I would not waste time coming to this establishment. Side note: We did have a dinner party of around 18 people on Fat Tuesday, so the customer service may have suffered because of this. There also was just 1 waiter for 2 very large groups.

Had a reservation. We were seated, then waiting for 20 minutes with no one even approaching us on a drink, menu questions, nothing. Service is terrible. Not going to do business with someone that can’t make an effort. We left.