Starbucks Coffee Drive Thru Edge Lane

Absolutely terrible customer service, took 3 attempts to get the correct order. Even then, the order was cold, I was served by an employee named molly, who was rude and dismissive, emphasising that I said the incorrect order when I went through drive. Honestly would rather have had a sachet from Aldi. AVOD this place

Not much going on here. Soulless and functional. All staff walking around with headsets and chatting to goodness knows who as there were hardly any customers in. Each other I suspect. Girl serving me didn’t look my in the eyes. When I was waiting for my cappuccino I dared ask her if I could have a real cup rather than takeaway. She rolled her eyes and emptied it into a cup. She then served another customer before completing my order. What’s happening here?

Manger bossed other workers around not teaching them as they seemed new! She was on phone when taking my order… got the order wrong. Asked for a iced Carmel macchiato with extra Carmel got an iced latte refused to make it again

I went here a couple of weeks ago and picked up quite a bit of stuff including coffee bags and a sandwich etc. I waited in a queue for 15 minutes and when I eventually reached the till went to hand over my money only to be told they only accept cards. Totally embarrassed I dropped my shopping and walked out as I don't usually leave the house with my phone or card when just popping out for 5 minutes.

I visited yesterday evening with my young daughter for her birthday all staff were so friendly as always! They made her day with all of the staff saying happy birthday to her and writing a birthday message on her cup