Jack In The Box - Laredo

Esta sucursal es la mejor de Jack in the box, no hay pierde, un combo Ultimate Chesse Burger sin tocino y una orden de tacos. This branch is the best of Jack in the box, order, an Ultimate Chesse Burger combo without Bacon or with Bacon and an order of tacos

We had ordered a oreo shake through the jack In the box app, to our surprise they had no more oreo shakes when we arrived. The employee at the window offered to replace it with fries, instead I asked for my order to be cancelled. They then responded saying I had to cancel through the app after speaking with the manager. I was surprised when I realized none of the employees knew how to use the app. Not even the manager pavi who was super unethical and rude when speaking through the phone, because she was not even in her own store they told us we won’t be able to speak to her in person cause she won’t be in the store all week. After seeing that the order on the app was no longer and in progress and said completed I asked if we could just get a refund and she responded no money would leave her store because no money came in her store. She was not helpful at all only giving me a 1(800) number and repeatedly saying there was nothing she could do because it was our error.

Something is always missing in my order, I don't understand why they wouldn't double check to make sure orders are correct. Very disappointed

Close to where I live although there are other locations and quick service.

I did not order any food n friend bought Me a Coffee. Restaurant was Clean n little Crowded but when leaving seemed More Crowded. So Must Be a good Well Liked Fast Food Restaurant.