Aztec Grill - LAKEPORT

My family loves Mexican food. We're not fans of food here. It doesn't seem to have much taste most of the time. The experience is also not comfortable or pleasant. Waiting times with business / gas customer sharing is a mess. You can do better.

Your prefabricated Burritos are great if you are looking for a fast lunch, we get them all the time here and in Ukiah. You can also order from the grill if they have no prefabricated options you like.

Unfortunately had a bad experience here and when we reached out to corporate nobody has responded so I feel I must share our experience publicly. We ordered breakfast burritos and received the wrong burrito. I tried to call back and could not get through, I ended up calling, and this is sadly not an exaggeration, eleven times before they picked up the phone. The person taking orders was Julius and he was not apologetic when they messed up my burrito the first time, he was even less so when we had to go back for the THIRD time because they had messed it up again. When I called (for the 12th time! he actually chuckled and seemed to find it funny that the order had been messed up again. He blamed kitchen staff, however when I was there it appeared he continuously gave them the wrong order. They were the only ones who seemed to know what they were doing. We tried to reach out to the Aztec Grill customer service email and have not received any type of response back. Unfortunately solely due to how Julius acted I can not recommend Aztec Grill to anyone, and we used to be frequent visitors.

Big Aztec Grill Big Chevron worker this place still has small town feel

Your finished salads are really good, crisp salad. And the shrimps are very good and plentiful. Not badly bought for the store.