Morrisons - Kirklees

I ordered a toasted currant teacake at the restaurant. I would have liked to say it was good, but I was disappointed to receive only one butter pack for two halves of the teacake. When I asked for extra butter, I was told that they do not provide extras. Unfortunately, half a pack of butter was not enough to spread over the entire teacake. Come on, Morrisons, not everyone enjoys dry toasted teacakes for breakfast.

I have reviewed this cafe a couple of years ago and it was terrible then. Thought two yrs later it must have improved. Sadly no, it 's simply the pits . We ordered a full all day breakfast plus pie and chips and a couple of bottled water. This came to nearly £16. We had to clean our own dirty table before seating. When the meals arrived the overall look of it was disgusting. The chips looked like they 'd been in and out of the frier so many times they 'd given up trying to look edible. The breakfast offering was appalling. The sausages were terrible quality without flavour. The bacon was burnt to a crisp and also of terrible quality. The beans were cold as was the tomato. The mushrooms burnt and flavourless. Now let 's speak egg. The poached egg I ordered was hard as rock and unrecognisable as an egg. I called a member of staff who said . Oh they 're all like that. We don 't make them fresh we buy them in like that and warm them up . Unbelievable. The hash browns were ok, as was the pie my wife had. Before you leave the cafe you also clear your own table, so pretty much no service at all. You even order at a machine. When leaving I pointed out to the staff member I 'd spoken to about the egg , the disgusting food that we 'd been served,and I made it clear to her what I thought. She said. I know it 's terrible, I definitely wouldn 't eat here , in a rather do I look bovered manner. She definitely meant she wouldn 't eat there. I pointed out to her that she worked in a supermarket full of fresh food so the food should be much better. She ignored me and went in the kitchen. I advise people not to eat in this location. Find somewhere else to spend your money. Morrisons cafe you truly are terrible, and Morrisons as a company should be damn ashamed.

Had a really nice piece of chicken, nice coffee, and coleslaw, gave order for desert, after twenty three minutes overhead some new customers saying that no deserts left, never informed this by customers, left offspring in car for a extra twenty three minutes for nothing, paid for food that was not forthcoming.

We ordered via the self service machine and found the system fairly easy to use. One minor issue, Would like to be able to add extras but was able to remove stuff as required. Very quick and intuitive though. Their was a counter service for those who need it. The attendant their was giving great customer service, this was easily observed. The hot drinks machines were all fully stocked and a good selection provided. Not a barista style but was as expected and required. The food range catered for my Son and I. He’s a vegetarian and had plenty of options. Vegan options were also available. Overall both of us were really impressed with the quality and price of the food. Service was provided by friendly staff who engaged with the customers. Service was very quick also. The only reason we gave 4 and not 5 stars was my son’s insistence that he should get two hash browns with his vegetarian brekkie. I however got two with the ultimate brekkie so I personally have no complaint!

The breakfast was cold and completely inedible, a complete waste of over £12. This is coming from a loyal customer who spends over £100 a week at this restaurant for food and fuel. There is a need for better quality control on the food and for staff to undergo training on providing better customer service.