Shoot The Bull

I booked STB for my wedding, and thirteen guests ended up getting sick. When I reached out to STB about the situation, they denied any responsibility and treated me disrespectfully. Be cautious when dealing with this company!

Writing a bad review isn 't how I wanted to deal with this, but as Shoot the bull have tried to justify their extremely poor service with less than acceptable excuses I feel people should know this. If your planning your wedding or special event and thinking about using Shoot the bull, Do not do it ! We paid Shoot the bull £5000 in total for canapés, wedding breakfast and street food for the evening. Credit where its due the canapés and street food was nice. But as far as the wedding breakfast goes it was shockingly bad. It was suppose to be a posh buffet but it looked like something thrown together for a little kids party. There was so little food selection on the top table, we had to swap food from 1 end to the other. The sandwiches were far from fresh and definitely not made that day. There was a big delay between all the food platters being brought out. The tacos were the most bland and tastless food we have ever tasted. The guests thought this was just the starter due to the small amount of food and a lot of the guests left the wedding and came back with McDonald 's and takeaway. Shoot the bull has several excuses they think justify such shockingly poor service. 1 The circumstances of having to serve your buffet to individual tables and the difficulties you had with the food options being delayed and limited on your top table and you and your top table guests having to pass various items to each other would never have been the case and it was due to government restrictions 2 The Tacos would have been freshy prepared and topped up on the buffet station, rather than been built all at the same time and served to your tables 3 The Sandwiches would have been displayed in trendy buffet crates 4 The staff costs were higher than forecasted due to serving post the football too Being so upset and let down on our wedding day because Shoot the bull provided such a poor service is absolutely unacceptable. Since the wedding we have spoken to Shoot the bull and this is how they feel about the situation. Whilst we of course remain extremely apologetic for the way you feel about the catering we feel £700 to be a fair reflection of this. The offer of a £700 refund has been calculated and agreed by senior management and the board of Directors. It is a full and final offer and non negotiable. It is deemed fair and has taken all aspects of the day into consideration I was initially upset and embarrassed but their response has just made me angry and im also offended that they think £700 is a fair reflection on all of this. They state on their website They can offer a quirky and unrestricted dining experience for any occasion from grand venues to marquees, they can set up at any location, all they need is a reliable power source YET THEY CANT EVEN MAKE A FRESH SANDWICH !

(York) We frequent shoot the bull in hull quite regularly and we have always been impressed with the food. So we thought for a change we would go to York and ditch our usual York haunt of the Ivy, this was a bit of a mistake. I ordered the haddock scotch egg which whilst it was tasty, it was only just warm and the egg inside was cold. My partner ordered the wings to which he said they where nice. My main was the pork belly, again not hot barely just past warm to be honest, unfortunately I couldn’t eat it all as I’m 7 months pregnant and I get full up quite quickly. My partner had the steak which was meant to have a blue cheese sauce accompanying it, but it was peppercorn. After bringing this up with the waitress she swiftly returned with the same sauce and we where told “no it’s definitely blue cheese it’s just a funny colour” I hate blue cheese and tried it and it was definitely peppercorn 100% We also had a wait on drinks I’ve worked in the catering industry for the best part of all my working life and the Staff seemed lacklustre, forgetful, disinterested and unorganised on a night when it didn’t seem all that busy. It’s a real shame for us we’ll stick to the Ivy in York and Shoot The Bull in Hull

My previous review has been deleted so here it is again only briefer. I visited Shoot the Bull on Thursday the 21st. The Market had live music, good food and nice alcohol and on my friends recommendation I visited Shoot the Bull for a steak sandwich. Initially the, female, chef wasn’t there something I didn’t mind so I took a seat and waited 10 minutes. Upon going back to the stall I noticed that previous customers were giving numbers for their order, something I didn’t have, so enquired whether I needed it. The response I got was a short “what did you order?” I told her, her response was “it’s here.” Negativity radiated from her and for someone in a customer facing role her attitude left a lot to be desired. I can only imagine she’s been overworked and underpaid or she was born with a sizeable chip on her shoulder. Regardless, the food was banging and worth the money it just would have gone down a lot smoother if I didn’t have to bite my tongue in the face of a persons thunderous attitude and unwelcoming personality.

My partner had a bbq frankfurter and loved it. Staff very friendly and helpful. All the food looked good. Will definitely be returning.