Lakeside Dining Room - Kelowna

Our time at Lakeside Dining Room was a letdown. Ignored by multiple waitresses while others were served around us, we left after an infuriating 20-minute wait. To add insult to injury, the menu prices were shockingly high, making us feel like mere cash cows rather than valued customers. Service: 1

We when to the bar. You’re right on the water but we could not get a table outside. Zach was our server and we as awesome. Attentive, engaging, and really personable. The Cesar and margaritas were very good but overpriced in my opinion. Nice stop for expensive drinks.

Food drinks: The restaurant is beautiful and the location is great by the water but we expected a better food quality. Service was really good but the Food was really average toward low for the price and badly presented Service: 4 Location: 4

Had a delicious breakfast, bacon and eggs and yummy potatoes!! Nice view of marina. Service was good too ..friendly and efficient. Recommend!

I attended a friend 's birthday party that she had here for high tea. She made a reservation in advance, for 13 people. 8 of us showed up. Near the end of the tea, the server came out and stated, that instead of charging is $45/pp for the 5 no shows, they were going to charge us $15/pp. My friend was obviously very surprised. She told us when she was on the phone, they confirmed the resos but they did not at any point explicitly state if there are cancellations or no shows you will be charged $45.” It was also her birthday, and she didn 't want to make a scene, so she apologized to us and went to talk to the manager about the situation. I hopped onto the website, as usually there is a note stating last minute cancellations will be charged. This is the case for many restaurants in kelowna, ie: gather, kasai, krafty. Honestly it is pretty standard restaurant practice to state clearly if you 're going to charge for cancellations. There was no note. I remember that Gather restaurant also uses the same online reservation portal Open Table and that there was a note for their restaurant that a no show fee would be charged. When I compared this to Open Table for high tea, you can easily make a reso with no note of being charged for cancellations. I joined my friend in talking with the manager after finding out this information. He said that the staff are trained to talk on the phone, but honestly with this kind of incident there must be a serious lack of proper training because stating if there are last minute cancellations you will be charged full price for each no show is not a difficult statement to make over the phone, and there would be no miscommunication otherwise. He then proceeded to add unnecessary comments such as I spoke to the pastry chef and we are being nice and charging you $15 per no show instead, we are not making any money on this. And he is above my pay grade so I can 't do anything else . That is a restaurant problem, not a customer problem. I told him that it should be stated explicitly on the website, to which his response was there 's no room to add to the website . Again, I 've never heard of that excuse, you 're telling me that there is no room for one more sentence? On top of that, I noticed he wasn 't even making eye contact with my friend or I, and was mostly just waving his hands and looking above us. I 'd expect proper eye contact during a conversation like this. In addition, other high teas I 've attended every guest gets their own tea. There were 4 of the guest at the table who weren 't offered a tea or checked in on to be asked can I get you a tea . I also asked if instead of the salmon sandwich could I sub for an egg sandwich instead? She said they were pre-prepared and they can 't do that. And bring my food out missing a sandwich, with no replacement. Our other friend who was vegan, didn 't have a menu. She was fine with not eating but the server said she will talk to the pastry chef and see what they can make. She comes back to state the chef can make something for you in 5-10 mins! Here I am wondering why they can 't make me a replacement egg salad sandwich in 5 mins... They charged her the same price as the rest of us: $45 for essentially 4 pieces of cut toast with toppings and a skewer of berries. I was excited for this experience as I have dined here before, love the view and usually the service and food is very good. However this experience has left a sour taste in my mouth, and I know myself and some of the other girls in the party will not be returning. If you 're looking for a better high tea experience then I 'd recommend making the trip to Neverland in Naramata.