Costa Coffee High Town

Sat outside amongst a load of rubbish all around there outside space I t was like a rubbish tip plastic cups blowing around making a noise around us I feel this is not on when spend 3half quid on coffee and how much for a toasted sandwich? Plus cake!!! This is do out order feel staff just dame right lazy!!!! They clearly done care!! Then later on we experience a series of collecting chairs and banging around how can you possibly relax and enjoy your experience this is just so unexcepable I mean who manages this and does anyone even care anymore,, or we public there to be abused and just put up all this s... T

I decided to place a click and collect order because I didn't have time to wait in line and I had my dog with me, so I couldn't go inside the restaurant. The app indicated a 5-8 minute wait, but I ended up waiting for a total of 25 minutes for my order. During this time, I had to leave my dog outside alone to inquire about my order. The girl at the counter simply responded that my order was ready without any apology. While I understand that restaurants can get busy, waiting 25 minutes was unacceptable.

Fabulous staff, very friendly and polite not waiting forever excellent service and manners, nothing is too much and they always have time just to pop over say hello and if everything's OK, love this place and the staff.

The drinks were fine as per usual, even with an unbothered attitude when ordering, but I could see customers trying to order whilst the staff behind the counter were having a very loud argument. The entire cafe could hear everything, and then the manager (I assume came round and complained to the customers about it. It seemed a very petty and unprofessional environment to be in. As a customer, I felt very uncomfortable having to hear every part of their argument. (The subject matter of said argument was also very petty might I add! No professional attitude to be found.

Dirty, boxes everywhere, clearly no one had cleaned from the day before. Empty cake case with dirty trays inside. Toilets don't look liked they have been cleaned all week. Much nicer places to get a coffee.