The Westy Grill - Hamburg

Excellent food, good wait staff, and nice atmosphere....definitely recommended!

Westies was open and serving our community during the COVID years and we continue to gather there when our family goes out to eat several times a year. This time we again were disappointed with poor service and the food. The kids get applesauce but no spoons provided, forks and knives served in a plastic bag and even with reservations not enough for everyone. Only napkins are provided from a holder, like a fast food restaurant. No bread and butter dishes provided for shared appetizers. For that matter no rolls or butter with entrees either given or offered. Huge baked potatoes cooked perfectly but you only get two small pads of better with it. Dirty appetizer dishes left on the table when entrees are served by runners. Their waitresses need training. A waitress should never be empty handed. Their people are. The stuffed flounder was full of mush and barely any flounder to wrap it in. 3.75% added for credit card use. We know to bring cash. It's loud and always packed on weekends. 18% tip added for a table of 8, even though the service was less than average. Sorry Westies we will be looking for a new place for family dinners. Thanks for your bravery in 2020 and staying open when others folded. All the best!

Great service and the food was good. Prices not bad at all. Will go back again.

Hidden gem, the food was spectacular, service was great even with 1 server on staff at that time, managed to handle all orders, being timely, and tactful. Definitely stop by if you are in the area.

Great atmosphere, really nice waitress but I was disappointed in the meal.