Dixie House Cafe Corporate

The staff here is horrible and careless. Stacey is rude and has no human compassion. She couldn?t apologize for a mistake her staff made with a food allergy that landed my family member in the hospital. Instead gave me rude comments like ?my family wouldof had correct supplies if there is a food allergy? and ?my staff was never told of a food allergy? she treated the situationlike if I was looking for something free when all I wanted was some accountability and an apology. She refused to give me namesfor anyone at the corporate office. She is definitely a poor excuse for a ?manager? that she claims to be.

Love this place, I used to eat lunch there once a week for several years before transferring to a different location here in town that sadly does not have a Dixie House nearby. I still go when I can, but wish one was closer so I could enjoy more often.The Dixie House is what it is. A cafe that serves the most consistent food at low prices. Comfort food at it?s finest served oncafeteria style plastic plates (chicken fried steak covers the whole thing) that comes just minutes after ordering. If yourexpecting some veal pate? with a balsamic demi glaze, you?ll be disappointed. If you want simple American staples that remindyou of your grandma?s cooking?. Pull up a seat and come hungry.

Worst place to eat Sheila is very unprofessionalI watched her a listen to her May front of the Hispanic people saying that she cannot understand what they're talkin aboutShe also added extra money to my food that was $35 she added the extra $5 I guess forherself and then when I call to ask about it she got aggressive and said the company add extra for credit cards. I will not eatthere again n will tell everyone about the one on Lancaster in fort worth tx

This used to be a good place for Chicken Fried Steak and similar items, but in my opinion the food quality has gone downhill in those areas. Service and management is lacking as well. The burgers and the dixie fries are still good (probably because theyhave to make those fresh), but the daily plate specials have suffered. Today I had the Chicken Fried Steak plate and both thefood and the service was cold. No wait staff followed up at our table, and no management asked how the meal was. This is comingfrom someone who has been a regular there for over 10 years and is used to better quality of food and service there. This placeneeds to improve to get my business back.

Long time Dixie house fan.last time we ate there our ticket was 30.00 with no deseart to much for lunch. May not return . Very disapointed.