Gourmet Burger Kitchen - Feedback

It took 45 minutes for our burgers to come out, there were only three couples in the restaurant. They forgot our chips and overchanged us £11.90

Had a terrible experience here a couple of weeks ago. Used their online form to complain...twice not heard anything back. Don't visit!

Manager kyal was quite rude. I found food was good. Need to improve on service.

Went for the 50 off deal by GBK. Average at best with the staffs just seemed not really up for the job. Chicken burger tasted alright but could be more juicy

Was greeted by Kyal who gave me excellent service. You guys did a good job hiring this young man. Got the taxi driver and fries, was delicious and was enjoyed b...

I recently visited the Guildford location and was impressed by the welcoming and conversational front of house staff. The food and drinks were delicious. Howeve...

The meal took 35 minutes to arrive. The fries were hard and extremely crispy The burger bun was toasted with the sides burned,

Food was ok but the staff (especially the lady) was very rude. Our order was delayed around half an hour, once we asked for it she responded not informative and...

We were served by Hritik and the assistant manager that night, their service was excellent nothing was to much trouble. The food we all had was excellent, I had...

I was expecting better as I had eaten there a few weeks earlier when the food and service were good. This time however, the chef seemed to have tipped a jar of...

I went here because they had a free burger deal if you downloaded the app. If I'd paid the actual price for that burger I would have been pissed.

For a burger place you'd expect them to do good burgers - and they don't disappoint! The choice is great and they're bursting with flavour.

Just had my first experience at GBK and it was truly amazingHuge ton of +s and a tiny - +Great decor and atmosphere.

My wife and I visited this GBK branch with a 50% off voucher. The restaurant is spacious, with seating on two floors. The toilets are located on the second floo...

The burgers are just okay, and considering the price, you're better off dining elsewhere.