shakespeare arms - Guelph

We were here a couple of weeks ago. There were three of us on our way back from Elora. We have been to the Pub a couple of times over the years. My husband and I ordered the wings and they were great. Our friend ordered fish and chips. The chips were black when the order was delivered to our table. When we asked to have the chips replaced the waitress took them away only to return with more chips that were still very dark and not at all tasty. We did comment on this to the waitress but no effort was made to do anything about the issue. I would have expected that the fish and chips would have been taken off of the bill given that we had issues with both the first and second orders. Not so. The bigger concern that I had with this pub is for anyone with mobility issues which is the case with our friend who has to use a walker. There is no entry ramp into the restaurant so she had to make her way up five or six steps. At the end of the meal we learned that the washroom is in the basement - down 18 very steep steps. We paid our bill and had to stop at a Tim's so that our friend could use the washroom! Surely a handicapped washroom could be accommodated on the main floor level!

Shakes has fairly average food and décor/culture. You can count on getting consistently decent food. No concerns about eating here. Decent bar selection.

Nice place for ; lunch, dinner, drink coffe or beer. There are a lot of beer selections and the food menu is decent. Very nice atmospher, kind and helpfull staff.

This was our first time here... and there were 2 teenagers, 2 middle-agers and one senior in our group and we all enjoyed ourselves! The service was great and the food was delicious (I had the Chicken Yorkie and it was so good!!). We will be back!

Food is great. Waitresses are friendly. Food comes out hot without a lot of waiting and the beer is cold never been disappointed .