Gloria Jean's Coffees Grafton

Fantastic Coffee. PERFECT I passed through town only stopped for Coffee before continuing on with my long journey ahead. I must admit that I am certainly not the easiest customer when it comes to how I have my Coffee. My order isn 't quite as straightforward as most. LOL But you did such an amazing job delivered exactly what I asked for. It was absolutely perfect. I can 't thank you enough. I really did appreciate enjoy it. You definitely made my trip worth while, diverting off the main highway in order to get my favourite Coffee. Many thanks x

Love the coffee here. Have been going here for years however a disappointing experience with young female cashier Sophie-Lee, terrible customer greeting and farewell, expressionless monotone voice. Just a terrible service really, very disappointing.

Coffee and food were amazing as it always has been for years. However customer servive from a young lady Sophie-lee was horrible. No greeting or confirmation of payment being completed. Acted like she didn't want to be there

Lucky the coffee tasted good, because the service left me bitter. I was walked past 4 times without so much as a cheery 'Won 't be a minute! ' When finally served, the verbal transaction was cold and robotic. I know that sometimes people have maybe got things going on but service manner matters, folks. To be fair, the barista smiled when handing over the coffee and it tasted great, so I 'll still go back.

I have for many years enjoyed immensely my coffee from this coffee shop, unfortunately my experience and willingness to come back is tainted by a young girl who is rude, who stares rudely and intimidatingly at me, who when messing up my order talks to me in a belittling manner. Today after her unprofessional manner I'm not going back to this Gloria jeans, her name on her name badge is summer.