Pizza Hut - Fife

The price of £21 for a simple Margherita pizza, fries, and a bottomless drink was reasonable, but the lack of toppings on the pizza was disappointing. The quality of the food was comparable to supermarket pizzas, but at a higher cost. The fries had a surprising spicy flavor and the Sprite was not enjoyable, likely a cheaper alternative. Despite the food not being worth the visit, the staff were friendly and helpful. Ordering online through a QR code on the table made the process easier for the staff. Overall, I won't be returning to Pizza Hut anytime soon due to the overpriced, average quality food.

I ordered takeout from this restaurant and the server was friendly enough to inform us about a special deal that included our order plus extras for a discounted price. I was grateful for this gesture as we had not noticed the offer on the menu. We were told there would be a 20-minute wait for our order, which was fine. The food was delicious overall, but the garlic bread was unfortunately dry and lacking in flavor.

I visited this restaurant with friends after the Scotland rugby match. We shared a delicious cheese and tomato pizza, which was excellent. The onion rings were also very tasty. The staff were friendly and we didn't encounter any problems.

The food was what we expected, cannot complain about that! On the other hand, the customer service is a hit or miss depending on what server you receive. We did notice a tall, slim, blonde young girl server, who was polite, helpful and informative. But we received the young, blonde,small young server with fake eyelashes and a bad attitude. As customers who also work in the hospitality industry we are always polite and understanding to staff, as we know what the work can be like. Regardless of how polite we were as customers she was not having it. Her eyes were rolling at us, and didn’t even do the bare minimum as to bring over the pizzas to us (as we ordered via QR code to avoid having her over at our table as much as possible) without giving us dirty looks. I highly recommend this employee gets taught some customer service skills from her co-worker as they were so lovely ! I understand employees can have bad days, but this was unnecessary and luckily did not ruin our positive energy after a nice evening.

I placed a £40 delivery with Pizza Hut. The food didn’t arrive although marked as delivered. I called 20+ times and no awnser. Tried again the day after and still no response. How are people supposed to contact them?!?! Still haven’t gotten my money back. Terrible service and starving kids won’t be ordering again!