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Bidrage med feedbackToscana is an extraordinary gourmet gift to Fargo. Its Chef from Lucca, Italy is the real thingamazingly talented and authentic. The selections are many and varied prepared and presented more beautifully than the finest European Restaurants. Toscana recently catered a large dinner for me with the same impeccable style and service as the restaurant. Toscana, its Chef, and its Staff are simply superb!
First time Toscana customer last night: flawless service: kind, attentive. bread service, meh. Bread served warm , pre-sliced . and with a great dipping cuisine: impressive for the price. I ordered a house salad with balsamic vinagrette and a large app of steamed mussels in white wine/garlic broth both delicious. Too big for me to finish. As stated, the other dishes were a veal forestier and a Cioppino The were both great and very hot. Deep flavor the sauce. They also have one of the greatest wine list for the midwest. Very nice. Just a great night, we will be back.
We went to Toscana Oct 30th for a Bachelorette party. Our reservation was at 6:30 we LEFT the restaurant about 3HRS LATER!!!! Not by choice! First of all we had a table of 126 people had one waiter who was GREAT! The other 6 of us had a waitress that was absolutely horrible!! The 6 people with the waiter all had salads which the other 6 of us were not even offered...not sure if they cost extra or came with the meal because she didn 't even tell us about them. Then ONE meal came about 15 minutes before anyone Else 's. The waitress 's comment was the rest of the meals should be coming soon, but I only have 2 hands Don 't we all??? Anyway... the rest of the people at the table finally got their food...all 6 people at the one end, and all but 2 on our end. Our waitress disappeared after the food was delivered, and we finally had to STOP her to let her know that 2 did not have their food...she just went oh...I will check on that ...no apology etc. She came back and had to ask the 2 people what they ordered again. One of them could not remember the name of her meal and asked for a menu which the waitress said she did not have!!! YIKES! Well, their food came out fairly quickly, but by that time the rest of us were done eating. The 6 people with the waiter then received their checks and had paid for their food before we even had checks. Once again our waitress came out and said that she had dumped her book and needed to know again what we had all ordered. OMG!! So, she proceeded to the back room to write them all up and brought them to us...and once again disappeared. We all decided that we better pay cash if we ever wanted to leave because God only knows how long it would take her to process a credit or debit card and bring it back to us! I don 't know how long this waitress has worked at Toscana, but she obviously is either in the wrong profession or needs A LOT more training. Not once did she refill drinks, etc. if we would not have had the waiter on the other end that would not have been done either. Not once did she apologize nor offer a free desert, or discount off the meals...NOTHING!
I could not enjoy the food because of the service. The server was asked to bring more bread when she brought the soup. Instead of bringing it or telling me it was not available, she was at a different table, chatting up other customers. I had to repeat my request to the hostess. Then my entrée arrived before I was even half finished with the soup. As a last straw she gave me someone else 's check. At that point I asked to speak to the manager and after some evasion she claimed to be that manager. I emailed their site to the owners and never received a response.
The service is some of the best around and the atmosphere is very cozy and romantic. The food is outstanding. There are few restaurants that I can say I have never had a bad meal, but Toscana's is one of those places. Thank you, Toscana.