The Nelson - Exeter

Found the staff rude and the pub atmosphere very cold! We arrived 3 minutes before our booking at 12, the side door was open so we walked in, there was a man doing DIY in the restaurant so I asked if it was ok we came in, a lady from the bar area shouted NO!!! Did even bother to come over to greet us, then someone else shouted we will unlock the main door at 12! We were aloud in 3 minutes later there was a very strong and unpleasant smell of toilet cleaner!! The bar man was so miserable and unwelcoming, and the lady who shouted just glared at me! The barman then forgot my husbands drink, so brought it over to our table, which he spilt down my husbands leg and on our sons colouring book, and didn’t apologise. We had to ask another waiter to take our order even tho we were the only people in the restaurant, we were totally ignored. The food was average, microwave pub grub, I had a Thai curry, full of stringy inedible green beans! Would definitely not recommend or return, the other pubs in Topsham are so much nicer

Lovely welcome, stunning interior and brilliant food. We were served by Jayne who was very attentive and nothing was too much trouble. We arrived without booking and the place was full. Rather than turning us away, two tables were moved next to each other from different sides of the room without any fuss and we had a lovely experience all round. Will definitely be back soon! (The chilli was to die for!

Last minute decision for Sunday lunch. Not been here before and what a great find. Lovely service, nice atmosphere and lovely decor with a nice welcoming fire. The food was really lovely and tap quality. Had the roast beef with trimmings . Would recommend and will be coming back.

We attended for our annual Topsham Hays Christmas Party and this year we selected The Lord Nelson. We were not disappointed at all. We had a glorious Christmas Roast and delicious desserts from Berry Eton Mess to a very Tasty Chocolate Cheesecake. The ambience was wonderful, and the owners Jon and Jayne are what made it. You and your team are fantastic and please keep doing what you are doing.

If I could rate higher than 5, I would. I booked our work Christmas meal here without having eaten here before. There were 22 of us, and Jayne couldn't have been more welcoming. Nothing was too much trouble. The festive menu had lots of choice. I chose beef, and it was so tasty and tender. Everybody in our party had a great time dancing to the live music. We will definitely return.