Reserver
Tilbagemelding
Bidrage med feedbackGreat!!!!! Great food! The chicken tortilla soup is amazing!!!! The hatch green chile potato soup is also amazing!!!! Their taco are so taste! David was our server and you was friendly and courteous. The whole staff was amazing and great. The atmosphere was good and the food was just delicious.10 out of 10
UPDATED REVIEW 6/21/2024 After a disappointing first visit, Angry Owl completely redeemed itself during our recent dining experience on 6/21/2024 at approximately 6:20 PM. The transformation was remarkable, and it was all thanks to our outstanding server, Victor Munoz. Victor mentioned he was still learning, but his service was absolutely the best we have ever received. His attentiveness, professionalism and genuine friendliness made our evening truly enjoyable. From the moment we were seated, Victor ensured we were well taken care of, making sure our drinks were promptly refilled and that our orders were taken without delay. His positive attitude and dedication to providing excellent service were evident throughout the meal. Victor's attention to detail, from suggesting menu items to checking on us regularly, showed a level of care and commitment that is rare to find. He is truly a star in the making and his efforts did not go unnoticed. Additionally, one of the cooks even walked out to the tables to ensure the food was up to standard. This was a very different experience, but we really liked it. It demonstrated a level of care and customer service that greatly enhanced our dining experience. Overall, we are blown away by the transformation in service. Thanks to Victor's exceptional service and the proactive efforts of the staff, our perception of Angry Owl has completely changed. The management clearly listened to feedback and made significant improvements. We are thrilled to have given Angry Owl another chance and will certainly be returning. Highly recommended! INITIAL VISIT My recent visit to Angry Owl was marred by incredibly poor service, leaving me thoroughly dissatisfied. Here's why I wouldn't recommend this establishment nor will I be returning: Unwelcoming Atmosphere: The ambiance was lackluster, and the staff seemed more interested in their own conversations than attending to customers. It felt as though we were an inconvenience rather than valued guests. Slow Service: Despite the restaurant not being busy in the bar/table section, it took a long time for our orders to be taken (later taken by the bartender as Gilbert never came to our table until the middle of our meal). Inattentive Staff: Throughout the meal when Gilbert took over, it was difficult to get his attention as he was no where to be found nor did he check on us. Requests for assistance were forgotten entirely and we had to get the attention of another gentleman that was running out the food. The level of attentiveness was severely lacking. Poor Management: There was a noticeable absence of management presence. It seemed as though there was a complete disregard for customer satisfaction. Bartender Serving as Server: The only staff member who did display a positive attitude was the bartender. She informed us that our server was going to be Gilbert; however Gilbert never appeared to our table until the middle of our dining experience which is where it went downhill. Unfortunately, we didn't catch her name; however, she did take our drink and appetizer orders and brought it to us and then later taking our lunch order. Overall, my experience at Angry Owl was extremely disappointing due to the abysmal service we received after the bartender assisted us. The bartender and hostess were a gem; unfortunately, I am unable to say that about the rest of the staff that day. I would advise others to steer clear of this establishment until significant improvements are made in the quality of service provided.
First time here, tried brisket tacos they were very salty. The chimichanga was good. The chicken basket was very good. The service was very good don't remember the guys name
Enjoy coming to this place. The food is always so good and staff is friendly.
Great happy hour menus! Love the loaded fries and nachos