S&b's Burger Joint - Edmond

This location sucks every time we come in. I love the food so we try about every 6 months hoping for a better turnout. This was definitely the last time. We have walked out twice before because we never got greeted. Today the hostess had a great attitude and was so smiley and sweet! She’d receive 5 stars! Once we sat, the server took our drink order, then our food order. Then she was gone. She didn’t come by for the 40 minutes we waited for our food. We saw her one time delivering food to her one other table but she never once stopped by to check on us or came out of the kitchen again. A manager came by and refilled a drink that sat empty half the time. Keep in mind.. The place had 6 tables? And About 8 servers walking and standing around. Our orders were pretty easy, party of 3 and one being a kids meal and they took forever with how dead it was. 40 minutes of our server missing and she finally brings the food out. I asked if I could get a refill on my drink now that the food arrived. Goes missing again and never brings the drink. I finish my entire meal. The manager walks by again and asks if he can get us anything. We ask for drinks again. He had her bring the refills to the table at this point. We watched another server closing the dining room pretty much the whole time we were in there, so I’m not sure if our server was doing closing in the back. But we walked in at 7:40, they close at 10, so I think it was necessary to stay attentive to the guests. We didn’t come in 10 minutes before close, and we didn’t come in at a peak hour. The service was not appropriate for the amount of servers and the very few tables. We love the food but something’s gotta give because the experience is never enjoyable here.

Love Thursday Singo! Azilyn is our favorite server she's awesome!

The service here was so god awful I needed a day to think it over. Brendan is by far the most disrespectful and rude young man I’ve ever encountered in a restaurant. I am appalled. This location always has splendid service but this time it was abysmal.

There's nothing like an S&B burger! This place has quickly become the standard to which I compare all others.

The service and food was excellent so was the music