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Bidrage med feedbackWithout a booking, we were given a table of 8 which is was great. We were seated immediately. The service was quick and attentive with us getting drinks within 5 minutes of sitting down. I had the ravioli (vegetarian) which was fresh and delicious. Pizzas were also very good according to the rest of the group. One negative is that the restaurant is expensive but the food is certainly worth the money. The owners and staff are really nice as well.
We went to the restaurant on a Saturday evening, it was our first time there as we usually go elsewhere and we were left regretting our decision. Despite having a reservation, we had to wait 10 minutes for our table. Once seated, it took 15 minutes to receive a menu and another 15 minutes for someone to take our order. We considered leaving, but we were hungry. The food took a long time to arrive and the water we requested never came. Our side dishes were wrong and the waiter even asked us if we had changed our mind when they got our order wrong. This was the worst service we have experienced in a long time. The staff seemed disinterested and more focused on fulfilling delivery orders for services like Deliveroo and Uber Eats, or chatting among themselves. This neglect was clearly why we had such a poor experience. The pizza and arancini were good, but the truffle chips appeared to be frozen and were not enjoyable. The ravioli was dry and disappointing. We do not plan on returning to this restaurant.
Initially, we have no complaints about the food at this restaurant. The portions were generous and both the Chicken and Pasta dishes were cooked excellently. Our first visit here was on Valentine's Day 8 years ago, and the experience was much different. There was a singer performing and now it's just the standard menu with inattentive waitstaff. The service was slow, we had to remind them twice for water, and it wasn't until we were ready to pay the bill that they became more attentive. To top it off, our table was being cleared before we even had a chance to put on our coats. Overall, such a disappointing experience.
Lovely place best Italian food in Bishop’s Stortford. Staff were very friendly and accommodating, the vibe in there is great!
Food cooked well but I feel its over priced for what it is. No veg served with the salmon dish or offered as an extra. Big bowl of Roast potatoes over salted for my taste. Ice cream (Geleto) tasted like I was eating ice cream with sand in it flavour was great didn't finish it because of the grittyness. Not all dishes came out at the same time (9 of us) so I feel they struggle to serve larger party's at the same. Or was it because they were doing takeaways at the same time ? But we as a group wait till all dishes were in front of us then all eat together and this led to some of the dishes being cold. Shame as it looks good