Tropical Grille - Easley

Seven members of our group dined at the Easley, South Carolina location last week. The food was served cold, the chicken was chewy, and the wrap was made with pita bread. It is not suitable to wrap in pita bread because it is too thick. I do not recommend this location and we will not be returning to give them a chance to improve their food quality.

Skip this place. The owner is very stingy and the empanadas are not authentic at all. They are filled with mashed taco meat.

I really enjoyed the bowls at this restaurant. They are very generous portions that I can eat multiple times. The price is worth it, the dishes are healthy and flavorful. The sauces are unique and delicious. The food is real and the staff is friendly.

I really don't like leaving negative reviews because it will always be perceived as one-sided, however it is good in another perspective so you can warn others and perhaps a system in their decision whether or not to eat here. $68.00 for 4 adults and one child meals, with NO extras, like extra sauces, which is ridiculous, because now they will only give you two 2oz little containers per meal and 35 cents extra per for each extra. At this particular store on this specific day, when we went to purchase extra sauce in their specific custom containers, and therefore said they are not available, and of course when asked to put the sauce in a drinking cup and/or another container the employees stated that the owners do not allow that and said the owners will only allow to purchase extra sauce in their specific containers (again with the exception of the two ounce small container). So we asked could they give us a discount or extra of the 2 oz sauces for compensation since this was there issue of being out.and would not give any compensation being their fault and not being able to provide, which they respond the owners will not allow it!!!! If that's not worse then also you're not even allowed to pick up a bottle of sauce from the counter and simply put some on your food directly. You are forced in our case to purchase several of these 35 cent 2 oz containers. FYI, this price does not include any other type items like drinks or miscellaneous side food items. This was for three large Southwest bowls and one large Cuban bowl and one kids chicken finger meal. When did this become almost $70 this is not a five-star restaurant as if you are dining at a French restaurant here. I almost forgot another main point, the quantity has been reduced I get the times are hard but I think they've reached an extreme side of basically ridiculous. Very disappointing. The quality taste of the food is also changed perhaps due to more speed cooking or just getting things out or maybe even shaving some pennies off of how it is cooked I'm not sure and not confirm only the taste is not as it once was a couple years ago. It's like it's more about the money than it is about your providing wonderful good tasting food to your customers. No I'm not saying you need to make a living and then some but at some point this is ridiculous and unwelcoming. We ended up having to cancel and changing the order and only picking up two meals. Now we know why the word of mouth is not many people want to go here like in contrast before.

I would have given this place a 5 star review before it moved to the new location. It's gone downhill. Nothing is cooked well. The veggies are still crunchy. The Cuban isn't pressed. Empanadas are still cold on the inside when served. I hate it because there's so many healthy options, but it's no good anymore.