Culver's - DeWitt Charter Township

I waited 30 minutes for my order only to find out that they gave it to the wrong person and had to re-make it. The best they could to to make it right was reimburse me. I did not get any food and it caused me to be very late for a meeting.

Got take out through the drive through. Service was fast and my order was correct all the way. Burger was fresh and very tasty would highly recommend we also got soup for later and even warmed up was awesome on a cold day!!!

The service is great, the place is clean. The food is always made after you order. Its never just sitting around. The burgers are hit or miss. Sometimes they are great, and sometimes they are just ok. The cheese curds are always excellent. The drivethrough seems very busy with long lines that move rather quickly.

Just disappointed by the quality of service. Ordered a large malt, medium milkshake, and a small fry. They had the milkshake and malt ready to go when I got to the window. But they made me wait in the drive thru for almost 20 minutes. I spent so much timein the drive thru that I finished my entire milkshake just sitting there. Also, the milkshakes are way too thick, you can hardlydrink it out of a straw, so that was also disappointing. Honestly I've never had a problem at one of the Lansing locations, thiswas just extremely disappointing to see from a new culver's location.

So glad we now have a Culver's in DeWitt. The fresh cooked food is great, one of the best veggie burgers I've ever had. The staff is very friendly and service inside is excellent. However the frozen custard is a huge disappointment. Went through thedrive-thru this evening and ordered a double Peach Crisp in a waffle cone. Frozen custard didn't even come up to the top of thecone and contained only a few peach pieces and a few crumbs of the granola. Nothing like the description or the picture. Willbe back for the food but not the frozen custard.