Urban Sombrero - Denver

Waitress was friendly, but I asked for ketchup. Never received it. 3 of 6 at the table ordered drinks. They all asked for separate checks, and the waitress came back with 1 check. Highly inconvenient. The waitress never came back to see if we needed water or anything else. Her service was not the best. I'm not sure if she was new or overwhelmed. Food was good. Prices are fair.

The waiter was extremely inattentive. We waited 15 minutes before she even acknowledged our presence. When she finally did, she appeared annoyed. Fortunately, the food was much more satisfying than the service.

We ordered for delivery last night and things happen especially when ordering on line, but what got me was the good customer service I received from the host, she automatically without hesitation jumped to help correct the situation which got my attention so I said I'll be in tomorrow well we came in sat for dinner and was surprised by the service off hand, this place is amazing the service is amazing, Friendly and fast! From the time we got in the door, was welcomed numerous times by different waitress' our appetizers came in a matter of minutes, our food was quick and delicious I will always stop in here whenever in the area, the experience I've had here has given me hope that good service still does exist, we were so impressed we had to stop the manager and let him know what an amazing job they are doing. Thank you all

They impressed us once again and made our night unforgettable.

I just discovered this place, and I have to share my story. Not only is the food amazing, prices are incredibly reasonable and the patrons are extremely fun and kind, I left in my drunken stupor, a bag of. Of cash totaling probably around $700. I left it there accidentally and in the morning thinking for sure it will not be there. They actually had my bag put it away for me and all my cash was still there. I could cry I am so grateful for the honesty and integrity of the people that work here and they will have my business forever. This is our new favorite spot, and I am just so glad to have found them.