Pepperberry Hilton Darwin

A wonderful evening and will try again other delicious meals on the menu

Unfortunately we were very disappointed with the service. we had to wait almost one and a half hours for our food. it was Mother's Day and it should have been a special day. the place was full of parents and families, and it looked like everyone had the same problem as several people complained about waiting for their meal. a woman sitting next to us who stayed in the hotel had to go before her meal came when her bus came. she had almost the same time as we waited. I had eaten twice there and had no complaints before. their excuse was that everyone came at the same time. that was not true. it looked like you had only one cook and that they were standing up late for work. we had to order a drink when we ordered our food, as no one took our drink order. I have very high standards and I have worked in the industry and it is not the way to lead a restaurant. as I said, I was terribly disappointed as my man of home works only at home every third week for a few days, so I am happy to go for a special lunch. it was one that I will not forget, but all for the wrong reasons.

Booked a table for 7:30pm in the restaurant and was asked to wait in the bar, waited for just over 30mins to be seated only to be seated in the bar area and not the restaurant, even thought there were empty tables for two in the restaurant area. Once seated the waitstaff asked if we would like water for the table, which we did and then waited 20mins for water. We ended up walking out, and went somewhere else for dinner.

Delicious food and wonderful range to choose from. Staff were amazing and could not do enough to make our night perfect. Fairly noisy in the restaurant.

The service was brilliant,however the evening was spoilt by the meal,I had ordered “medium”cooked fillet steak and it arrived “blue”(seared very lightly and very raw).My grandaughter ordered “medium rare”and hers was also “blue” The standard of the room was not acceptable either,there was wallpaper peeling away,mould around the air con vent and hair and dust on the bathroom floor,we had also booked and paid for three adults and was given a room with two double beds when I enquired I was politely told we could have a fold up bed but it wouldnt leave much room to move around, my grandaughter did not stay.