Auntie Anne's - Dallas/Ft Worth AP

Showed up for National Pretzel Day to buy a few pretzels, and the lady took the lady in front of me 's order then looked at me and said ma 'am we 're closed . It was 1pm. I said, you 're closed? She said yes without explanation. They were still cooking pretzels in the back and she literally just took someone 's order.. will never come back.

I like the cinnamon twist pretzel, I prefer mines fresh and

Have been to Auntie Anne’s from more than 16 years. My experience was very bad at this place. They gave us stale pretzels and to avoid making a new batch. Horrible service!! Will never come back to this.

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Cashier started off with “are you gonna tip? Are you gonna leave a tip?” Like really dude? I was befuddled.. can’t leave a tip if they didn’t have what I wanted. But here’s a tip for ya, don’t start off with “are you gonna tip?”