Whataburger - Dallas

I've had 2 previous issues at this location where they always forgot items. This time they were out of a lot of items when I was ordering like no medium size cups, out of apple juices and out of spicy ketchup for examples. But that's not why I'm giving it a1 star. It's because I pulled up to the window and the person asks for my receipt. So I give it to them. Then they give me adrink holder with 4 drinks that weren't mine. I return them back. About 10 minutes pass. Then the person tells me to pull up tothe front, they'll bring me my order. I ask for my receipt back and she says they need it to make my order. So I pull up front.After about 15 mins I notice the past 5 cars behind me all got their orders and leave. I go inside. They tell me they're stillworking on it. Turns out it was a lie and they never made my food because when one asked where was the stuff they never made itand couldn't find anything. Then they started scrambling trying to get my order ready and they pulled food from other people'sorders to create my order. Shaking my head.

Soda fountain is out of service tonight!!! What am I gonna do? Haha, tea is a good substitute. Most of the 1 star reviews who visited this location so many times and the one time they get something slightly wrong, they pounce on this place with a badreview. Not me, I have been here for years and so far so good. I order the breakfast platter, chicken tenders and their tastyburger. Some days it's blah and some days it's great. But I've not been sick one time and go home happy. My favorite snack isthe fries and you can never go wrong with that.

Fourth time in a row. Doesn't matter delivery, in person, drive through; they can't get the order right yet insist I pay for it. They will rob you if you don't check your order then go inside to confront them about it. And they disagree with youaggressively even with the receipt and proof. Today was delivery; 3-5 days for a refund, but that's what they said last time andnever followed through. Rummage through their trash for more reliable results and far better service. Better yet, go anywhereelse. This location is an embarrassment to the food service industry.

I drove 20 mins to order here. Trish took my order was extremely rude, rolled her eyes, threw my food to me, etc. all b/c I ask for an extra sauce. I ask for a free one b/c I spent 20 mins (probably more) waiting in line to order and receive my food. Iasked for a corporate number after her rudeness a manager came to aggressively tell me to get it off the front doors with ahorrible attitude. I ask for a refund b/c I felt it unsafe to eat the food after being treated so horribly, but the managerrefused me a refund b/c she said, It 's manager 's discretion. Even though I paid cash corporate told me it is policy to giveback cash refunds. Then she proceeded to call the police on me, took my receipt wouldn 't give it back after asking hermultiple times. She completely ignored me. I felt so embarrassed. I understand how food business can be, I use to work at afast food restaurant myself, but it 's a horrible thing to treat someone w/ such disrespect just b/c you aren 't having the bestday. They all frowned from the moment I saw their faces, but laughed/smiled as I sat saddened by their disgusting behaviorswaiting for police to arrive.

Fourth time in a row. Doesn't matter delivery, in person, drive through; they can't get the order right yet insist I pay for it. They will rob you if you don't check your order then go inside to confront them about it. And they disagree with you aggressively even with the receipt and proof. Today was delivery; 3-5 days for a refund, but that's what they said last time and never followed through. Rummage through their trash for more reliable results and far better service. Better yet, go anywhere else. This location is an embarrassment to the food service industry.