Smoothie King - Crestview

Employees are extremely rude and refused to remake my smoothie without sugar (I have a medical condition where I will get sick if I have too much sugar). I didn’t want a refund, all I wanted was it to be made without sugar and I told them that and they still refused to remake it. I spent $10 on a smoothie and was unable to even drink it. I have worked at multiple Smoothie King’s in the past and it takes less than a minute to remake a smoothie. This was just laziness and incompetence. Will not be coming back to this location again.

Very clean store!! Ordered several smoothies and a bowl and they were beyond expectations, really made an impact on our day and we WILL be returning. the girl working , maicee, she was very kind and helpful, even chatted with my little one. Didn’t seem like anyone else was working but she got our order out quick. Major kudos to this location and thank you for giving a receipt! Not many places do that anymore lol We will be getting the app as she recommended since this will definitely be our new spot! Great job smoothie king !!! If you’re reading this GO GO GO to this location!!!!!

Good all-around store. Cleanliness is what I notice, the corners of walls don't appear dirty, bathroom is clean. They don't short your order, always filled to the top.

Long story short, make sure if you're getting a medium smoothie that they don't automatically upcharge you to a large.

I’ve been to this location twice. Both times there was an issue with our order. We placed our order for 2 bowls on the app on 9/10/23 at 950am. We arrived at the store at 10am and did not receive our pick up order until 1045am. The workers seemed a little confused on their roles and seemed like they could use a little more training. After patiently waiting more than 30 minutes we asked for a refund and was told we would have to wait for the manager to arrive. I’m really sad this is the case for us because we have loved smoothie king for many years but unfortunately we may not be returning to this store. I wish this store the best and hope management can find the tools to train the employees a little better.