Arby's - Conway

As usual, we drilled through the Drive-Dru window. we had a special request, however, and they were so, so courteous. perfect 5 out of 5. further we go arby, thank you.

This Arby's sets the standard on what all Arby's should strive to be like. Great friendly staff very prompt on all orders very clean and well-maintained Lobby and bathrooms. I've never given any restaurant five stars until now. Thank you GREAT JOB KEEP IT UP!?

I have been a regular customer at this Arby’s location for awhile now. However, I will not be going back. On my recent visit, I ordered an unsweet tea with my sandwich. After tasting it, it tasted bad so I drove back through the drive through assuming they would offer my money back because they sold me a drink that was not fit to consume. Although the employee said “I’m sorry,” her tone and attitude was that I was a bother. She said that all she could do was offer me a different drink (I didn’t want any other drink on their menu). A simple refund would have kept me a regular customer. I suppose if the meat on my sandwich had been putrid, I would have been offered another sandwich choice but no refund.Update: I’m changing my one star to five because of the outstanding response I received when I registered my complaint online with their corporate offices. They were quick to make it right. I’m going to assume they have provided guidance to their employees and I will give this location another try at some point.

It had been about 25 years since I had been in a Arby's sorry to say now I remember why. the lady behind the counter was polite and spelled my name correctly for the order. Frys were not bad, the burger I had the meat was dry with no flavor.

Typical arbys, nothing excellent, nothing bad, just all around good arbys. Place was really clean too.