Reserver
Tilbagemelding
Bidrage med feedbackEaster Brunch reservations, did not live up to price or brunch standards. $200+ for 2 people and the selection was limited. Poorly executed 2024 easter. It has been a minute since i went to brunch for easter at livingston, but it was one of Atlanta's premier brunch spots for the holidays. Not Today. Never Again!!!
Top to bottom, our experience here was pretty awful. As we parked in self parking, we were given the option of “are you going to an event at the Fox for $50 parking or are you a hotel guest,” so we selected the hotel guest option. There were no signs posted telling us what the hourly parking rates were. Also, because there was an event at the Fox today, the typical 3 hour validation you usually get when dining at the Livingston isn’t available. I went to the front desk of the hotel to ask the woman behind the counter how much hourly parking was. She said she didn’t know and I should ask the valet (how’s that for customer service? . At this point, another woman came over who also didn’t know the answer but went to find out. I was told the first hour is $10, 2nd hour total is $15, and $20 for all day, yet when we exited the deck, we were charged $50 for event parking, even though we had selected hotel guest parking. Now for the restaurant. We had reservations and approached the host stand. After a couple minutes, a server came over and seated us. There were 3 servers taking care of the entire restaurant with a manager or food runner running food. These servers were responsible for setting tables, busing tables and seating people, as there was no host but there’s an automatic 20% gratuity, which almost always means service is terrible, and this was no exception. After sitting for a few minutes, our server came over and just asked if he could take our order. Didn’t introduce himself, so I’m not able to leave a name in this review. My husband ordered the burger medium, and it came out closer to rare. We had to ask for mayo/mustard as there was none on the burger. There also isn’t cheese or onion on it, and a big part of the lettuce was brown. Nobody ever stopped by the table to check on us once our food was dropped. We had to wait for our check for quite some time, as our server hadn’t returned to even refill our waters. Clearly I’m not the first one to leave a negative review about this place, but with the number of negative reviews, it’s also obvious management simply doesn’t care to do better, or they would. I wish had read reviews before dining here, but this will be a one and done experience for me here.