Costco Food Court

I had a very embarrassing and unprofessional experience at this Costco. I went to Costco with a friend that has an executive Costco membership. I am a manager for a very big corporation and we were going to get food for our company event. We get to check out after spending several hours shopping. Gloria was the cashier and she scanned my friend 's Costco card and kept her card because my friend had a mobile Costco card too and as Gloria stated you can only have one or the other . Then after ringing up all of our food, I go to scan the company 's credit card and another worker comes from behind... might 've been a manager. (A African American woman with blonde braids and I believe she had glasses) saying we can 't purchase our items because the card isn 't in the membership holders name. She was very rude and passive aggressive about it and we legitimately did not know that was a thing at Costco and we explained that and the fact that I 'm a manager of a major corporation, spending a lot of money and she was still dismissive and not caring. We spoke to the store manager Eddie and he informed us this is NOT the policy to have the payment name match the membership holders name. I also wanted to see what Costco was about because I was thinking of buying a Costco membership for myself . This whole experience was EMBARRASSING and UNPROFESSIONAL. After this I will NOT be purchasing a Costco membership. Just unbelievable.

My wife and I love Costco! My only complaint is with the shrimp cocktail. The shrimp is outstanding and very plentiful. The cocktail sauce is amazing, but it is not enough. It would be great if you could either put in a second one or allow the staff to give a second one upon request. Currently they do not do so.Thank you,Ron [hidden email]

I love Costco. Everything is awesome. They have everything u need but I wish they would have fitting rooms for clothes so we can try clothes. I hate buying clothes without trying and bring it back !!!!

Food is amazing and thank god prices don’t go up. Food takes a long time so make sure you call ahead. Davin is rude to customers though.

Let me first state that as a new customer, I wasn't impressed with Jean's customer service. Jean was our cashier today and her service is much to be desired. (terminal 6).Customers do not want to always hear what your policies and procedures are during their shopping experience. If your reps are going to reiterate policies at check out, Jean needs to make sure that she thoroughly understands what your policies are. Jean was absolutely the worse associate ever. She needs to display more compassion and understanding for people. Her condescending persona is not what is needed in the service industry. Thank you for your time.Dr. Braylon Gorman-Foster