Goostrey Home And Leisure

The Full English breakfast was excellent. I will definitely return soon to try some of the other dishes on the menu. The cakes also looked delicious. The staff were all very friendly and welcoming.

We visited for afternoon tea for a birthday celebration and were very impressed by the food sandwiches, quiches, sausages rolls, scones, dainty cakes macarons. They were all presented beautifully. The staff were polite, friendly and helpful when it came to dietary requirements. We weren't rushed and received just the right amount of attention. Very delicious and enjoyable although we couldn't finish it all! Great to be able to take home the left overs.

We visited Goostrey Home and Leisure Cafe looking forward to a nice cooked breakfast, however this did not go to plan. After visiting, every staff member that approached our table was extremely rude. Goostrey is such a lovely village this cafe certainly has huge potential. Unfortunately, I feel all staff need to be either replaced or trained to smile, with lessons in customer service!! Two members of our family are celiacs, this however was not treated like it should be (a serious illness). One of my family members requested two poached eggs on toast, this however came out on a small plate with a piece of un-toasted ciabatta bread. After approaching this with a member of staff, we was told that they had no gluten free bread left that was a replacement. This was after the food was brought out. We was then brought an oat milk coffee, instead of what we requested ‘soya milk coffee’. Overall, I am absolutely disgusted with the level of customer service at this place will never return to eat or drink here again. Management, please sort this shambles out do not give goostrey a bad name for itself because of the levels of disappointment of this so called ‘cafe’.

Food was delicious portions very generous. Mostly the staff were friendly helpful…except the lady who showed us to our table…had a face like thunder looked totally fed up, in fact quite rude! Hence won’t be visiting again.

We frequently visit this cafe and shop and have never had a negative meal or experience! The staff are incredibly friendly and we love all the unique little shops. The cafe is charming and reasonably priced. There is a fantastic kids play area that is secure, which my son adores. Recently, we had a great Santa visit after a bad experience elsewhere. The staff were very helpful in booking us in to ensure my son had a spot and a wonderful experience. Santa was amazing, very interactive and friendly, and the elf was fantastic. My son enjoyed the singing and the reindeers and marshmallows added to the fun (this event is only available on specific dates and times, so please confirm with them). Thank you so much! We are excited to come back in the new year for another visit.