Waffle House - Chesapeake

I Should've know when we pulled up and there was only one table inside, it was too good to be true. Usually its a madhouse. The employees were just sitting at the opposite end of the restaurant both looking miserable. Did not communicate with each other almost at all. You could feel the tension when you walked in.We walked in and sat waited for about 2 mins before someone ever walked over to us. We weren't even greeted at that pointed, we were just stared at until WE told her we were ready to just order everything. We had dirty silverware placed in front of us. Not even on the napkin but on a dirty counter, food on the menus in front of us no napkins in the holders to even wipe it off with.2 of our orders were messed up..bacon was put on a sandwich which we asked for on the side, and no waffle came with the all star breakfast.When We asked for clean silverware and it was an inconvenience to her, She took our dirty silverware and threw it to the sink with an attitude. Again not apologizing or acknowledging us.While my family ate their meals, I waited for my waffle to come. I finally asked and was told she ordered me a 2 egg breakfast instead of the allstar I asked for.Had she had any sort of customer service skills she would have repeated or confirmed any of our order for us and that probably wouldn't have even been a confusion however instead of automatically correcting it when I told her that's what I asked for she decided to argue with me about how she put down the 2 egg which I could.pay extra for a waffle if I wanted it.She was sloppy and laying all over the place while we were eating. And a poor excuse for an employee.She has no people skills, no courtesy to others, when paying didn't ask or offer a copy of a receipt, I had to demand one.I have never been so inclined to not tip someone- as I have worked in the service industry most of my life and know this is how they make their living, however, my money will NEVER be spent on someone who is so blatantly disrespectful.I will not be back to this location as this is the 3rd incident I have had and I believe issues like this stem from the top and not having accountability.I am HIGHLY disappointed.

I give 5 stars but the coffee could be hotter and the cups could be bigger.

Food was more on the burnt side. Ruined the flavor texture as grill was cooking on way too high of temp.. Bacon was black and has brown were burnt outer chewey center. Won't be back. Staff friendly but waste of

The experience started when I walked in with my family and two employees were yelling at one another by the register. My family and I proceeded to sit down and were never acknowledged by the multitude of staff. Two gentlemen sat down near us after we waited for 20 minutes and there order was immediately taken. Since we weren’t acknowledged, my family and I decided to leave and as we were leaving a server chased us out into the parking lot asking why we left. The lady confronted my wife and we explained that we were taking our business elsewhere due to lack of service.

Always friendly staff, always reliably good food. Gotta love the hash browns! Need to sweep the floor occasionally though.