Chili's Bar & Grill - Charlotte

Order burger, fries, drinking and wings. the job was super fast and they brought him to my car. that was hot and everything was delicious. the chipotle wings were huge and good amount of sauce. from the container, so big! definitely highly recommend service and eat. Food: 5/5

This place is a complete chaos. the service is terrible. I am here on Sunday at 5:30 a.m. for dinner and all their dining areas are closed! only the bar is open! getting a beer in the bar is a choir for them.

We had to wait for a table and finally had to force the issue. The door person wanted us to wait until a large family finally left and their table was bussed. There were only two in our party. Then we had to ask to be seated at a table that had an actual light over it so we could read the menus.

If it were possible I would give a negative 5 star review. I met some friends at this location for lunch. Place an order off the lunch menu for 9. When it arrived instead of chips and salsa there were rice and beans. Since I would not be eating any of it I didn't think anything thing about it guess I'm naive anyway when we were checking out I noticed the bill was wrong. 17. Called the waitress over. She changed it, but it was still incorrect. 12. She tried saying she had to charge for a full size salad since that was what I got. I didn't eat half of it as some of the greens were wilted I asked for the manager and he acted as if I were in the wrong. Didn't I notice the salad was a large one and not small? Actually no I didn't as this is the first time I've been to chilli's in about 5 years. The manage was not listening and in my view unprofessional. There is more to the story but I will skip some of the details. After about 15 minutes I finally got a properly adjusted bill. I paid with cash and after having to ask for my change of .26 waiting another 5 minutes I got it in pennies. I will not be back.

If I could give this place a 0, I would. Walked in, servers can’t figure out who’s going to seat us. Get seated, husband got his beer after about 10 minutes, I never did get one. Everything I asked for, they were out of. Meanwhile, other employees just sat around and watched. Draft beer not working. Heard several others ask for items they were out of. After 20 minutes and still no drink, we left. TERRIBLE SERVICE!!!