Chipotle Mexican Grill - Centennial

I wish I could have read the reviews before I came to this place. this is my first time ever writing a review and I am sad that it is a bad one. I don't even want to sit a star. I had very bad customer service. the server I had was very rude and disobeyable. I told her what I wanted to hire my job and she put it differently. when I told her how I wanted the order she didn't hear, and I pointed out politely, and she said, "not to eat" in a respectful tone. After I told her that, it was rude to say that she turned me off. I never had done this at different places with me. my daughter loves chipotle, so we often go there. after the words when I went to call this place to talk to the manager, I wait 10 minutes on the phone, but there was no answer. so I write this review. I hope they can read these reviews and trigger everything.

If there were such thing as 0 stars i would give this chipotle that. I work down the street and have tried coming here 3-4 different times and every time they are rude af. Horrible customer service, rude people, quality of food is horrible. Their steak always looks like beef jerky its so dry and when asking them to correct my burrito and rewrap it because it's falling apart they gave attitude and were very unprofessional. Need new management or something because it's definitely the worst chipotle i have ever visited.

5 employees and only one kid working. The dining room was disgusting and the trash over flowing. One kid standing in the middle of the dining room wearing chipotle gear, possibly an employee or maybe just a big fan of the brand. I couldn’t tell as he was just staring into space.

Ordered a bowl with the new Garlic Guajillo Steak. Nothing in the menu board indicated that it is a $3.50 additional cost over chicken found out when I went to pay. Paid the exorbitant price, and found it to be dry, tough and tasteless not as good as the regular steak or chicken. Came back and told the cashier it was terrible the reply was indifference. Expensive but bad food. Do not pay to try it.

If you have an online order, make sure and check the shelf AND by the register. Otherwise you may end up standing around for 10 minutes “waiting” for your food while it’s actually ready for you.