Wiwo - Cardiff

I had a terrible experience with this restaurant's take-out service. I ordered food two hours ago, but it arrived late by an additional two hours and was burnt and tasteless. To make matters worse, I found a hair in my food. The driver had trouble finding my house, even though other delivery drivers have had no problem locating it in the past. Additionally, I was charged for drinks that were not included in my order and for 500 ml of cream, but only received a small container with 125 ml. I highly recommend avoiding this restaurant at all costs.

I had a terrible experience with Wiwo restaurant. The delivery driver was unable to find my address, even though I had provided the correct information. When I called to check on my order, a lady named NAYA was extremely rude and told me that my order was on its way back. I requested a refund, but she hung up on me without confirming it. It was difficult to get through on the phone afterwards, as my calls were being ignored. I will not be ordering from Wiwo again due to the consistent delivery issues and poor customer service.

Absolutely flabbergasted by the service, almost an hour late and the women on the phone was so unhelpful. When asked for a refund, was told it was only possible if she cancelled the very late order! This was meant to be a family evening but completely ruined by the wait and rudeness of the company! Would definitely not recommend unless your happy to be in for a long wait!

Absolutely horrendous. Ordered at 5,30 for a 7.15-45 delivery- arrived 8.25. Called at 7.55 told 9 mins away. Told the delivery left 14mins ago even though I received a notification 25mins before that saying it was on the way. Called back, to cancel and was met with woman on the phone. Told by manager it 's not us, we get 7 mins to prepare when the driver arrives the driver told me that I am just the driver . Can 't get over the lies and the disgustingly dismissive and rude European woman I spoke to on the poisons. Kept huffing at me! I kept calling and they ignored my call but when I called from my partners phone they answered immediately! Not the first time I 've had a situation like this with this horrendous takeaway!

First time ordering food was confused with the layout and order but a lovely young boy named imran was able to help me with allgery information and recommended a lovely egg noodles box that was too die for will most defo be returning !!!!