Marble Slab Creamery - Burlington

We went in and the worker worked alone in a very slow pace, not knowing what he does, it took him so long to make only an ice cream for a customer. it is clear that he is not trained and was not ready for the job. we left disappointed and empty handedit: we came back about 5 hours later to give them another chance, and now there were 3 female workers who use people very fast and this time we left the load happy with ice cream. many thanks.

Just left this location--saw a family of three go in when I pulled up so I gave them a few minutes as I had read how slow service is. When I went in I saw one person behind the counter helping this family. I saw another employee walk to the kitchen area. I waited in line about 5 mins when the employee helping the family was on their second order(he was moving pretty slow.. . I saw him pop into the door way of the kitchen to I assume, let them know there was another customer waiting. I gave them another couple of minutes, then asked if the lady in the back was going to come out to help. He said no, she 's busy doing stuff . Hmm ok, fine but never in the history of customer service have I ever been told to leave customers waiting. Get them taken care of and get them out the door. Not here. I just left. Not the guys fault at all. I just expected the other employee to help him out. I went to dairy Queen! The reviews about this location are 100% accurate!

This location has old ice cream sitting in the freezer with freezer burns. Lots of empty tubs. Looks abit depressing. Koodos to the one worker that was working hard on his own. This establishment is run by a very cheap owner. The ice cream tasted like it was abit stale, definitely old product.

We all loved our ice cream with unlimited mixins and waffle cones. Good to the last drop! Also used my frequency card and got one for free, yay!

I have had the pleasure of having there ice cream far and beyond the best I have ever had the sever as well as the owner were amazing people I will definitely make this the place for ice cream as I live in Vaughan worth the drive thanks so much and for the quality of your ice cream