Great American Cookies - Buda

Person working there did not have a mask on and her hair was all over the place, kept sweeping it back out of her face over the mixing of ice cream with reeces. Not very clean.

Ordered a cookie cake for pickup at 1pm, was told upon arrival that the employees were locked out and their manager wouldn’t arrive until 2:30. We return at 2:30 and still had to wait 30 minutes for the cookie cake to be ready. It was not even to my specified ordered but zero refund or compensation was given. Was told that only the manager can issue the refund and it would possibly be for 10% plus the $5 up charge for m&ms that we did not receive for our cookie cake. We will be returning tomorrow to discuss with the manager who didn’t bother to stay on site to help her team catch up on the 10+ cookie cake orders that were hours behind.

Ordered a delicious cookie cake from here, it was ready quick and the staff was super nice

Website and store say they are open till 7pm on Sunday.... Guess no one told the employees as they are closed at 6:30pm

It would be great if you updated your hours online. Online says you close at 9 but when I drive to your location it was closed by 8. I'm pregnant and want cookies!!