Mcdonald's - Brownsville

November 26, 2022 around 8pm The girls that were working had terrible customer service. The so called manager had an attitude and ignored us. One girl was in her phone the whole time we stood waiting to place an order. No one was in uniform. I neverordered because I didn?t trust them with my food. They had attitudes and wanted to fight. All we did was walked in, figured outwhat we wanted, and tried to order, but no one wanted to serve us and one of the girls said they wasn?t going to serve us as wewalked out. They tried to jump me because I told them they had terrible customer service. I have video evidence. Glad I do notlive down there. Chicago is the best!

It was very dirty. Bathroom was filthy. Straw papers and food all over floor and counter. The counter were you self service soda was disgusting. Most sodas were out of order. Don't know if it was laziness, not refilling the machine or if it was actually outof order. I ordered a coke and 3 out of 4 were out of order and the last one was clear coming out. The employee were sitting inbooths on their phones. We had to wait for them to finally decide they wanted to wait on us.

We never got to even order... the employees were carrying on and laughing and totally ignored us at counter even after we asked if someone could help us. There were THREE customers in the store. One customer at counter was asking where was his food andthat he 'd been waiting. One lady customer was asking are you telling me that there is no one here that can give me the numberto corporate for a complaint. What kind of useless rude employees do they have employees here. I didn 't say working becauseNO ONE WAS UNBELIEVABLE !

This was the worse McDonald's I've ever been to. We decided to pull into this one. We've been on the road for over 8 hrs. Went through the drive through. 1st thing I saw, the lady wiping her forehead with her hand then proceeded grabbing soda from thesoda fountain, capping it with the same hand without washing it. We were asked to pull into a spot and they would bring out ourorder. 35mns later, people in other reserved spots that came after us were going in to get their food because it was such a longwait. Went in to see what was going on. Food was never started, they started putting our order together, was burnt. Seemed fullystaffed. They definitely need training, structure, and proper ways of hygiene training. This place is disgusting.

Service was okay but the food not so much. Sweet tea was way beyond sweet. Coffee was not hot plus it tasted water down with a bit of burn taste. The mc griddle and hashbrowns were super greasy ????. The breakfast burritos were about the only thing thatwas okay. Drive through windows need to be clean they are very filty did not go inside so can't say much about that. Overallfrom all the mc Donald's we had stop at through out our road trip this has been the worst.