Mcdonald's - BRONX

The man dropped the small fry bags on the floor and took them up and used them, very uneasy I will not eat there again, who knows what other evil causes they allow food: 1/5

It was clean and they had a lot of seating and eating was fresh not cold.

I appreciate how this place was cleaned and no longer seems to be a homeless and drug hotspot. the remaining problem seems to be efficiency, I ordered 20 pieces of mcnuggets and it seemed to take 30-40 minutes. let's get back to eat.

I always go here, but this is the first time that I've ever experienced something like that. I ordered my $40 worth eating at 7:30 and the hired did not know until about 30 minutes waiting from me. she took my acknowledgement and said she would start my order. she didn't start my order and they lost the entry. So I had to tell them orally my order, which is when they started it. then they forgot two of my articles in which I had to go back and ask for them. I have tried to give them the advantage of the doubt, but I don't think I have to wait an hour for a simple order in a fast eating place. especially if they have many people in there and outside. Now I don't say I'll never go there again, but I'll say I'm extremely disappointed and a little angry how long I had to wait, just forget about them. this is by far the worse experience I have ever had here. that is to be taken into account that I have experienced a struggle between the workers on this site.

How did an order for 2 boxes of 20 piece nuggets with sauces and 4 apple pies take over 40 minutes to get? Well, for one: only one of the contact free kiosks worked, then we had to wait for substitute for one of the pies considering they were running low and didn't think to have an alternative ready despite it only being about 8pm on a Saturday night. The staff was moving at leisurely paces despite the number of people waiting for their respective pick ups and it appears they were short staffed considering SECURITY was behind the counter helping to prep the orders. But what really stood out was one McDonald's employee was behind the counter and on her phone while things were looking busy. Then when she finally decided to help prep food, she was also moving at her own discretion and even began dancing to the music and having conversation despite the growing number of irate customers. With all the time it took for orders to be sent out, plenty of time was allowed for observations to be made. Out of the seven staff members only 3 wore gloves when dealing with food and only 3 had on head gear to prevent contamination. This woman with her phone went back there with her ponytailed wig uncovered. I was so disgusted I asked the security guard, Chris, if that same woman was a manager considering her polo shirt was a different shade from the rest. To which he said he didn't know. I HATE going to the Fordham road McDonald's! Even before the renovation, it was just ghetto and unprofessional! Let this had been a Manhattan establishment not even fast food everyone would've been written up if not out of a job.