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Bidrage med feedbackExact order that was delivered quickly. eating was hot and delicious when it arrived. thank you!
Went from a fixable situation with an easy solution to escalation complaint to corporate.I ordered a pizza with bacon and pineapple but received a pizza with ham and pineapple (it 's a big deal in my house! . So I called the store for a replacement and they insisted that I return the incorrect, used and possibly contaminated pizza with the unfortunate delivery driver and that they would only be allowed to give me the correct replacement pizza (hot and fresh in their car if I gave it to them. We 've been sick (I explained that, too . So then I asked for a manager, was already speaking to him and he was very unpleasant. I asked for the district manager and luckily she was right there but she was more insistent and unpleasant than the manager. She even gave me the wrong number to corporate help line. She was talking bad about me after she thought she put me on hold. It hurt my feelings they way she insulted me for lying and being a theif. She even told me directly that What you ordered is what you got. That is the end of my personal experience with this specific Pizza Hut on Hamilton St. in Bloomington IL.Corporate refunded my money and took a report.
Currently been waiting 2 hours for a pizza to get here. The chick at the actual pizza hut hasn 't even been kind of helpful. Every time I call I don 't see it on my screen, so I know its on the way girl its been on the way for an hour!! Didn 't offer even any coupons or anything. Never again. Terrible
Got lied to about my order status multiple times. Only to be told my food isn't coming after over 2 hours waiting. This business is unacceptable and the worst pizza hut I've ever seen run!
Quick processing and delivery. Delicious, and still hot temperature, food.