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Bidrage med feedbackWe put two breakfast plates to go. I was very thorough in ordering with the owner jeanie. my friend and I had them on the phone and kept explaining what we want. they repeated it wrong and we corrected it. I wanted to pick up the order, back home, where I had a complete order. a plate was not there and the other plate was missing the breakfast sausage. I called her to explain, jeanie was very rude and I didn't care that the order was wrong. I explained that I lived 15 minutes away and we are not able to eat that. she could give it back so we can eat our breakfast together. she refused. her ton was very nasty. I told her that she didn't worry about me going to make it again, I would come for a refund, she hung on me. we drove back to the whitman diner, which is 15 minutes away to see jeanie. I asked her how could I eat that was 1) wronged 2) now cold and 3) missing items I paid. she answered in a very evil tone: “We give no money back.” She looked at us with a very acidic face and as if we were among her. I explained to her that we often cared for her restaurant with doctors and employees, she said that she didn't care and then began to ignore us as if we weren't even standing there. it was a few $24 order. it's not about the money that's about the director. as a professional work in the customer service industry they should always take responsibility for their mistakes and treat people alike! she said in a snoring ton that she was the manager and the owner and there was no one about her we could talk to. I was very upset about how I was treated and I honestly discriminated.
Had a great American breakfast. the service was excellent, fast and attentive. Eating tasted great, was made to perfection and served hot very fast. the restaurant and the spaces, including the bathroom, were clean and present. the only part, and what prevented me from giving him five stars, the music was completely too loud. it was as if people whitman diner for the music first, not eating or service. in my own mind, music in a diner should not be the main event.
I did it for brunch. have the cinnamon French toast that was delicious! others with me mentioned a bland omelette and bland breakfast potatoes, so there is. I tried a few pommes of my father he got, and they were as delicious as my French toast. I look forward to the return flight!
My friend ordered a medium-sized rare steak, the whole steak was completely cooked by except the end.. Now they tell me when they go to eat this. I brought this to our server michele attention and she argued with me how this is how the steak should be and she would eat that. I have been working eating and customer service for years. Not even was a manager who was brought to us, and she just argued and lifted her vote with us all the time when we drew attention to it. we will not return.
We went for breakfast. Hadn't been there for years. We noticed that it's been very busy lately so we decided to give it a try. Food and service was very good. The place is as clean as can be. We plan to try it for lunch or dinner soon.