Ming Moon - Birmingham

We were here to celebrate my son’s 10th birthday I was not amused at the way the staff treated us for asking if they could sing him happy birthday I did email the manager later because of the attitude of the staff and was called back and offered one free meal on our next visit there is 4 of us so to get my free meal I will need to spend approx £70 plus drinks not really a great compensation I think the meal should have been half price next time and they should have offered to sing happy birthday to him like we had requested Maybe they need to hire some customers service specialist as this will impact on peoples decision to visit in the future Food was good But staff treat you like animals not great Mr d Chan pls take note

Reserved a table online for 20:00. Received numerous messages from the restaurant reminding us of the booking plus telling us the table was ours until 22:00. On arrival we were informed that we had to vacate the table by 21:00 after some discussion we were told that the table was ours until 21:30 what they didn’t tell us was that they would start removing the food just before 21:00 bizarrely starting with the deserts. Overall average food in an average restaurant, cannot comment on the deserts as we didn’t get any. Also a bit pricy at £21:99 per person.

Really bad cold bland food, check their food hygeine rating of 2. Its just aimed at party people getting drink and eating

Food had no flavour, not many options available, staff seemed very shocked when my friend and I tried to complain.

A party of 4 women who had never been here before. We went on spec after a matinee performance at the hippodrome. One of our party was in a wheelchair so when we approached and asked if there was a lift although there wasn't a public lift , the friendly doorman arranged to meet us at a back entrance to use the staff lift. The staff were very accomadting in taking my mums wheelchair away once we were seated. Service was friendly and attentive throughout the night. We all felt well catered for enjoyed including vegetarian and dairy free and meat eaters. There was an issue with a bubble tea which was immediately seen to. We all felt the price was good and left very happy customers