Milano - Birmingham

This restaurant is in a new development at the foot of Hurst Street, lots of competition close by. We went in because of the A board outside announcing a two for one offer on either pasta and or pizza. I like pasta and my wife likes pizza so we went in to join the other four dinners. Later a table of eight arrived which helped with the atmosphere. My seafood pasta was OK but my wife’s pizza was unevenly cooked (oven not hot enough? and the topping rather meagre. We had beer and wine to drink and a side salad as well. These were fine. However when the bill arrived there was no mention of the advertised offer. When I pointed this out the waiter went outside – to have a look at the A board? Or was he embarrassed at being unfamiliar with the tarrif? The bill was reduced and we said our goodbyes.

Was on buisness and ate at this restaurat as it was next to the Ibis hotel/ Nice location, was very quite. Staff very attentive, had garlic prawns which were lovely and Penne Bolognaise, good size portion , hot and very tasty. There is also a good value set menu which other guests were having and seemed to be enjoying. Good value. Overall would go back.

Visited Milano before a theatre trip. Had read a few disconcerting reviews but Milano was all good (almost . Staff helpful and friendly, food good and timely. I only knocked one star off as the alcohol was extortionate, not really Milano's fault as it's the same everywhere (and no Birra Moretti La Rossa!!! Would recommend.

Went for a meal prior to theatre. Our order was taken at 5:26, meal arrived at 6:21. An hour for two pizzas and two side salads. In fact... Would they have even noticed if we hadn't asked where our meal was? The waiter that had served us appeared not to be interested and a colleague had to sort us out. Not even the offer of a free coffee while we waited. I asked for a reduction when I Paid and the waitress just shrugged and appeared to pretend she didn't know what I meant. We all make mistakes but good customer service helps to overcome them and would have left customers feeling staff had tried. We came away feeling they didn't care. Wouldn't recommend this place to anyone.

Lovely room, service was fine and starters were good. But the main courses were awful. Rib eye steak was 3mm thick so had to be cooked well done, though we ordered medium rare. Veal 'cutlet ' was 3 pieces of boneless schnitzel, dry and tasteless. I couldn 't eat it, though the neapolitan pasta it came with was tasty.